Return & Refund Policy - Vividlink World<\/title>\r\n <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\">\r\n <script>\r\n tailwind.config = {\r\n theme: {\r\n extend: {\r\n colors: {\r\n primary: '#165DFF',\r\n secondary: '#E8F3FF',\r\n dark: '#0F172A',\r\n },\r\n fontFamily: {\r\n sans: ['Inter', 'system-ui', 'sans-serif'],\r\n },\r\n }\r\n }\r\n }\r\n <\/script>\r\n <style type=\"textailwindcss\">\r\n @layer utilities {\r\n .shadow-custom {\r\n box-shadow: 0 10px 25px -5px rgba(22, 93, 255, 0.1);\r\n }\r\n .bg-gradient-blue {\r\n background: linear-gradient(135deg, #165DFF 0%, #0B4BDB 100%);\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body class=\"bg-gray-50 text-gray-800\">\r\n \r\n <header class=\"sticky top-0 z-50 bg-white shadow-sm\">\r\n <div class=\"max-w-5xl mx-auto px-4 py-4 flex justify-between items-center\">\r\n <a href=\"https:\/\/vividlinkworld.com\/\" class=\"text-primary font-bold text-xl flex items-center gap-2\">\r\n <i class=\"fa-solid-microchip\"><\/i>\r\n <span>Vividlink World<\/span>\r\n <\/a>\r\n <\/div>\r\n <\/header>\r\n\r\n \r\n <main class=\"max-w-5xl mx-auto px-4 py-10 md:py-16\">\r\n \r\n <div class=\"bg-white rounded-2xl shadow-custom p-6 md:p-10 mb-8 border-l-4 border-primary\">\r\n <h1 class=\"text-[clamp(1.5rem,3vw,2.5rem)] font-bold text-primary mb-3\">Return & Refund Policy<\/h1>\r\n <p class=\"text-gray-600\">Last Updated: December 29, 2025<\/p>\r\n <p class=\"text-gray-600 mt-1\">Applicable: 3C Digital Products & LED Strip Lighting<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"bg-white rounded-2xl shadow-custom p-6 md:p-10 space-y-8\">\r\n \r\n <section class=\"text-lg leading-relaxed text-gray-700\">\r\n Thank you for visiting Vividlink World. We are a professional supplier of 3C digital products and LED strip lights, committed to providing high-quality products and services. Please read this Return & Refund Policy carefully and ensure you understand and agree to all terms before purchasing and using our products.\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-box-open\"><\/i> 1. Scope of Application\r\n <\/h2>\r\n <p class=\"leading-relaxed\">\r\n This policy applies to all 3C digital accessories, smart devices, LED strip lights, and related lighting products purchased on the official website of Vividlink World. In accordance with relevant laws and regulations, we provide reasonable return, exchange, and refund services for you.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-circle-check\"><\/i> 2. Return Conditions\r\n <\/h2>\r\n <ul class=\"list-disc pl-5 space-y-2\">\r\n <li><strong>7-day free return<\/strong> from the date you receive the items (products must be intact, unused, and with complete packaging)<\/li>\r\n <li>Return or exchange can be applied for within <strong>30 days<\/strong> if products have quality issues, malfunctions, or are inconsistent with descriptions<\/li>\r\n <li>Returned items must keep original packaging, accessories, and gifts complete, without artificial damage, modification, stains, or breakage<\/li>\r\n <li>Used, customized, cut-to-length LED strips, and personal use products are not eligible for return without quality issues<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-circle-xmark\"><\/i> 3. Non-returnable Conditions\r\n <\/h2>\r\n <ul class=\"list-disc pl-5 space-y-2\">\r\n <li>Opened and used personal consumer products without quality defects<\/li>\r\n <li>Products damaged by human factors, water, modification, or improper operation<\/li>\r\n <li>Items beyond the return time limit or without valid order proof<\/li>\r\n <li>Custom-sized, custom-spec LED strips and special customized products<\/li>\r\n <li>Packaging damage or missing accessories caused by personal reasons<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-arrows-rotate\"><\/i> 4. Return & Refund Process\r\n <\/h2>\r\n <ol class=\"list-decimal pl-5 space-y-2\">\r\n <li>Contact customer service to apply for return, provide order number, product photos, and problem description<\/li>\r\n <li>After approval, we will inform you of the return address and instructions<\/li>\r\n <li>Pack the products properly and send them back to the designated address<\/li>\r\n <li>After we receive and inspect the items, refund will be completed within <strong>3-7 working days<\/strong><\/li>\r\n <li>Refund will be returned to your original payment method<\/li>\r\n <\/ol>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-truck-fast\"><\/i> 5. Shipping Fee Policy\r\n <\/h2>\r\n <ul class=\"list-disc pl-5 space-y-2\">\r\n <li>Return shipping caused by product quality issues, wrong delivery, or damage is fully borne by us<\/li>\r\n <li>Return shipping caused by personal reasons (dislike, wrong selection, size mismatch) is borne by the buyer<\/li>\r\n <li>Exchange shipping fees follow the same rules as return shipping<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n \r\n <section class=\"bg-secondary rounded-xl p-5 border border-primary\/20\">\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-headset-sound\"><\/i> 6. Contact & Support\r\n <\/h2>\r\n <p class=\"mb-3\">If you need to apply for a return, refund, or inquire about related issues, please contact us:<\/p>\r\n <div class=\"space-y-2\">\r\n <div class=\"flex items-center gap-3\">\r\n <i class=\"fa-solid-globe text-primary w-5\"><\/i>\r\n <span>Website: <a href=\"https:\/\/vividlinkworld.com\/\" class=\"text-primary hover:underline\" target=\"_blank\">https:\/\/vividlinkworld.com\/<\/a><\/span>\r\n <\/div>\r\n <div class=\"flex items-center gap-3\">\r\n <i class=\"fa-solid-envelope text-primary w-5\"><\/i>\r\n <span>Email: <a href=\"mailto:fanzhongying4@gmail.com\" class=\"text-primary hover:underline\">fanzhongying4@gmail.com<\/a><\/span>\r\n <\/div>\r\n <div class=\"flex items-center gap-3\">\r\n <i class=\"fa-brands-whatsapp text-primary w-5\"><\/i>\r\n <span>WhatsApp: <a href=\"https:\/\/wa.me\/8618075530427\" class=\"text-primary hover:underline\" target=\"_blank\">+86 180 7553 0427<\/a><\/span>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n <\/div>\r\n <\/main>\r\n\r\n \r\n <footer class=\"mt-12 bg-primary text-white py-6\">\r\n <div class=\"max-w-5xl mx-auto px-4 text-center\">\r\n <p>© 2025 Vividlink World. All rights reserved.<\/p>\r\n <p class=\"text-sm mt-1 text-blue-100\">Professional 3C Digital & LED Strip Solutions Provider<\/p>\r\n <\/div>\r\n <\/footer>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return & Refund Policy – Vividlink World Vividlink World Return & Refund Policy Last Updated: December 29, 2025 Applicable: 3C<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":5,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":9952,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/9952"}],"wp:attachment":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

\n\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t

\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Return & Refund Policy - Vividlink World<\/title>\r\n <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\">\r\n <script>\r\n tailwind.config = {\r\n theme: {\r\n extend: {\r\n colors: {\r\n primary: '#165DFF',\r\n secondary: '#E8F3FF',\r\n dark: '#0F172A',\r\n },\r\n fontFamily: {\r\n sans: ['Inter', 'system-ui', 'sans-serif'],\r\n },\r\n }\r\n }\r\n }\r\n <\/script>\r\n <style type=\"textailwindcss\">\r\n @layer utilities {\r\n .shadow-custom {\r\n box-shadow: 0 10px 25px -5px rgba(22, 93, 255, 0.1);\r\n }\r\n .bg-gradient-blue {\r\n background: linear-gradient(135deg, #165DFF 0%, #0B4BDB 100%);\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body class=\"bg-gray-50 text-gray-800\">\r\n \r\n <header class=\"sticky top-0 z-50 bg-white shadow-sm\">\r\n <div class=\"max-w-5xl mx-auto px-4 py-4 flex justify-between items-center\">\r\n <a href=\"https:\/\/vividlinkworld.com\/\" class=\"text-primary font-bold text-xl flex items-center gap-2\">\r\n <i class=\"fa-solid-microchip\"><\/i>\r\n <span>Vividlink World<\/span>\r\n <\/a>\r\n <\/div>\r\n <\/header>\r\n\r\n \r\n <main class=\"max-w-5xl mx-auto px-4 py-10 md:py-16\">\r\n \r\n <div class=\"bg-white rounded-2xl shadow-custom p-6 md:p-10 mb-8 border-l-4 border-primary\">\r\n <h1 class=\"text-[clamp(1.5rem,3vw,2.5rem)] font-bold text-primary mb-3\">Return & Refund Policy<\/h1>\r\n <p class=\"text-gray-600\">Last Updated: December 29, 2025<\/p>\r\n <p class=\"text-gray-600 mt-1\">Applicable: 3C Digital Products & LED Strip Lighting<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"bg-white rounded-2xl shadow-custom p-6 md:p-10 space-y-8\">\r\n \r\n <section class=\"text-lg leading-relaxed text-gray-700\">\r\n Thank you for visiting Vividlink World. We are a professional supplier of 3C digital products and LED strip lights, committed to providing high-quality products and services. Please read this Return & Refund Policy carefully and ensure you understand and agree to all terms before purchasing and using our products.\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-box-open\"><\/i> 1. Scope of Application\r\n <\/h2>\r\n <p class=\"leading-relaxed\">\r\n This policy applies to all 3C digital accessories, smart devices, LED strip lights, and related lighting products purchased on the official website of Vividlink World. In accordance with relevant laws and regulations, we provide reasonable return, exchange, and refund services for you.\r\n <\/p>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-circle-check\"><\/i> 2. Return Conditions\r\n <\/h2>\r\n <ul class=\"list-disc pl-5 space-y-2\">\r\n <li><strong>7-day free return<\/strong> from the date you receive the items (products must be intact, unused, and with complete packaging)<\/li>\r\n <li>Return or exchange can be applied for within <strong>30 days<\/strong> if products have quality issues, malfunctions, or are inconsistent with descriptions<\/li>\r\n <li>Returned items must keep original packaging, accessories, and gifts complete, without artificial damage, modification, stains, or breakage<\/li>\r\n <li>Used, customized, cut-to-length LED strips, and personal use products are not eligible for return without quality issues<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-circle-xmark\"><\/i> 3. Non-returnable Conditions\r\n <\/h2>\r\n <ul class=\"list-disc pl-5 space-y-2\">\r\n <li>Opened and used personal consumer products without quality defects<\/li>\r\n <li>Products damaged by human factors, water, modification, or improper operation<\/li>\r\n <li>Items beyond the return time limit or without valid order proof<\/li>\r\n <li>Custom-sized, custom-spec LED strips and special customized products<\/li>\r\n <li>Packaging damage or missing accessories caused by personal reasons<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-arrows-rotate\"><\/i> 4. Return & Refund Process\r\n <\/h2>\r\n <ol class=\"list-decimal pl-5 space-y-2\">\r\n <li>Contact customer service to apply for return, provide order number, product photos, and problem description<\/li>\r\n <li>After approval, we will inform you of the return address and instructions<\/li>\r\n <li>Pack the products properly and send them back to the designated address<\/li>\r\n <li>After we receive and inspect the items, refund will be completed within <strong>3-7 working days<\/strong><\/li>\r\n <li>Refund will be returned to your original payment method<\/li>\r\n <\/ol>\r\n <\/section>\r\n\r\n \r\n <section>\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-truck-fast\"><\/i> 5. Shipping Fee Policy\r\n <\/h2>\r\n <ul class=\"list-disc pl-5 space-y-2\">\r\n <li>Return shipping caused by product quality issues, wrong delivery, or damage is fully borne by us<\/li>\r\n <li>Return shipping caused by personal reasons (dislike, wrong selection, size mismatch) is borne by the buyer<\/li>\r\n <li>Exchange shipping fees follow the same rules as return shipping<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n \r\n <section class=\"bg-secondary rounded-xl p-5 border border-primary\/20\">\r\n <h2 class=\"text-xl font-bold text-primary flex items-center gap-2 mb-4\">\r\n <i class=\"fa-solid-headset-sound\"><\/i> 6. Contact & Support\r\n <\/h2>\r\n <p class=\"mb-3\">If you need to apply for a return, refund, or inquire about related issues, please contact us:<\/p>\r\n <div class=\"space-y-2\">\r\n <div class=\"flex items-center gap-3\">\r\n <i class=\"fa-solid-globe text-primary w-5\"><\/i>\r\n <span>Website: <a href=\"https:\/\/vividlinkworld.com\/\" class=\"text-primary hover:underline\" target=\"_blank\">https:\/\/vividlinkworld.com\/<\/a><\/span>\r\n <\/div>\r\n <div class=\"flex items-center gap-3\">\r\n <i class=\"fa-solid-envelope text-primary w-5\"><\/i>\r\n <span>Email: <a href=\"mailto:fanzhongying4@gmail.com\" class=\"text-primary hover:underline\">fanzhongying4@gmail.com<\/a><\/span>\r\n <\/div>\r\n <div class=\"flex items-center gap-3\">\r\n <i class=\"fa-brands-whatsapp text-primary w-5\"><\/i>\r\n <span>WhatsApp: <a href=\"https:\/\/wa.me\/8618075530427\" class=\"text-primary hover:underline\" target=\"_blank\">+86 180 7553 0427<\/a><\/span>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n <\/div>\r\n <\/main>\r\n\r\n \r\n <footer class=\"mt-12 bg-primary text-white py-6\">\r\n <div class=\"max-w-5xl mx-auto px-4 text-center\">\r\n <p>© 2025 Vividlink World. All rights reserved.<\/p>\r\n <p class=\"text-sm mt-1 text-blue-100\">Professional 3C Digital & LED Strip Solutions Provider<\/p>\r\n <\/div>\r\n <\/footer>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return & Refund Policy – Vividlink World Vividlink World Return & Refund Policy Last Updated: December 29, 2025 Applicable: 3C<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":5,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":9952,"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/9952"}],"wp:attachment":[{"href":"https:\/\/vividlinkworld.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}